About Us

ELECTRONIC GAMING MACHINE (EGM) MONITORING

  • Providing for the integrity of EGM transactions
  • Identify and Report Significant Events
  • Record, monitor and control game play transactions and revenue generated from each EGM
  • Facilitate Linked Jackpot Arrangements
  • Provide Jackpot Financial Administration Services
  • Provide Data and information on Gaming Machines for regulatory, taxation, research and related purposes

OPERATIONAL REQUIREMENTS

  • Provide real time commands to Gaming Equipment
  • Maintain current and historical data for the term of the Monitoring Licence
  • Allow continuation of gaming up to 24 hours when the link from the site to the central system is not operational
  • Provide a service desk (including Help Desk) facility
  • Support the 3 existing Gaming Communication protocols (QCOM, VLC Tatts, VLC Tabcorp)
  • Implement new Gaming Machine Communication Protocol(s)

TOOLS, DATA AND REPORTS

  • The capability to reconcile meter Data against funds.
  • Effect changes to the EGMs parameters / configuration
  • Gaming Data to each Participating Venue
  • Performance reporting as specified from time to time by the VCGLR.

JACKPOT SERVICES

  • Facilitation of Linked Jackpots and Multiple Venue Linked Jackpots
  • Implementation of interfaces to selected Jackpot Displays
  • Monitoring and reporting on Jackpots
  • Enable Venue Operators to establish, configure, alter or remove all Linked Jackpot Arrangements
  • Provide Statistical and Financial Jackpot information
  • Provide Jackpot Data to support the player information display on EGMs
  • Financial administration of Multiple Venue Linked Jackpot Arrangements

YOURPLAY

Intralot is responsible for the delivery and facilitation of YourPlay – Victoria’s Voluntary Pre-commitment scheme.

INTEROPERABILITY TESTING SERVICES

IGS provides facility and services to conduct interoperability testing to manufacturers, service providers and ATF. This includes new games, jackpots themes and any other EGM related changes that requires interoperability testing on CMCS system.

  • In 2010, the Victorian Government set a timeframe for introducing pre‑commitment technology on electronic gaming machines across the state. The pre‑commitment scheme is voluntary for players to use but mandatory for gaming venues across Victoria. The YourPlay scheme was successfully launched on 1 December 2015. The current monitoring licence was amended to include pre-commitment. It expires in 2027.
  • The government has entered into a commercial agreement with Intralot Gaming Services Pty Ltd (Intralot) for the delivery of pre-commitment. Amendments were made to Intralot’s monitoring licence in May 2014 and a pre-commitment related agreement was entered into in July 2014.
  • YourPlay, the Victorian Government’s pre-commitment scheme, empowers players to make informed decisions about their gaming machine play.

The scheme allows them to:

  • set limits of time or money spent
  • track their gaming machine play across Victoria.

YourPlay is now operating on all gaming machines in the state, including those at Crown casino.

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